Our workshop is closed for holiday Sep 30 - Oct 16
Sales of listed stock, without inscriptions, open until Oct 7 . Web site closed Oct 8 - 16
Frequently Asked Questions
Most Common Questions
Choosing My Stick
Most Common Questions
2. What length Walking Stick is suitable for me?
Our 'Classic' walking sticks are expertly hand crafted to 'fit' best at half the height of the user. The shape, size and angle of the knob or handle are designed for freedom of movement while walking, and so that the tip of the stick meets the ground at the precise point where optimum grip is experienced. This gives excellent support without strain on any joints and encourages correct posture which is essential when recovering from injury, and inhibits the development of any limp or stoop.. The addition of a rubber tip prevents slipping on hard surfaces and protects the metal tip from wear. The features of our 'Classic' walking sticks were developed here at Olde Shillelagh over many generations and are unique to us, and it is the perfect shaping, weighting and balancing that gives our sticks the 'feel' and comfort of use that will not be found in the many imitations on offer.
For use as a casual accessory or hiking stick, rambling stick etc., such alternatives are also available on our website at lesser expense.
3. The sticks I like are marked as sold. When will you have new stock?
Often a lot of the sticks on our site will be already sold. The reasons for this are:
These sticks are very slow to process. Increasing production means starting at the beginning and harvesting more raw supplies. By the time this works it's way through to finished product, the demand seems to oustrip the rate of production.
4. Can you select/put aside/make this type of stick for me?
Unfortunately, not at present. Our sticks go through various processes over a three year period and they move trough our seasoning system in sequence. We can only work with whatever items become available from seasoning at any given time. Making a stick from scratch to precise specifications is also very difficult as not all sticks being worked on will turn out satisfactorily, so it will usually mean having to make 5 -10 sticks to be sure of ending up with a suitable one. There are just too many clients who would want us to pre-select sticks for them for it to be possible. It would also be very unfair to those clients waiting patiently on our mailing lists. We do try to vary times of new listings in consideration of different time zones.
5. What does it mean where a range of length is given. e.g. 37" - 42"?
Our sticks are hand crafted to be a comfortable and practical walking companion for a person whose height is twice the length of the stick. Usually the sticks are finished off to their optimum length, but sometimes there is some leeway as to this length. Where this leeway occurs, we give the finished length as a range, within which the stick may be finished to suit the height of a potential buyer, without disturbing the balance of the item. e.g. 37"- 42" means that the stick is 42" long and may be shortened as low as 37" without disturbing the balance.
'Balance' means the combination of the shape and angle of the knob with the length of the shaft, allowing the stick to move freely while walking, and causing it to drop to the ground at the correct point, so that there is no need to adjust ones' body posture to accommodate using the stick. If ordering such an item, you would be asked for your preferred length (within the range) and the stick is then finished off to your spec.
6. Can you send me a catalogue?
Sorry. We don't have a catalogue. Each of our sticks is individually hand crafted and is a unique piece. Items are offered for sale on our website as they become available, on a first come basis. We are unable to accommodate pre-orders as we can only work with whatever stock pieces come through from seasoning at any given time.
Look for the store button at the top of our web page. Place the cursor over this and menus appear. These can be used to peruse our stock pages. New stock is added regularly but does tend to sell out very quickly. By subscribing, for free, to a page of interest - you would be notified whenever new stock is listed on that page, until you unsubscribe.
Choosing my Stick
1. What length of text is suitable for inscription?
Inscriptions are best kept short. The length of an inscription around the base of the knob is limited by the space available. e.g. "Made in Shillelagh, Ireland for Robert" is about the maximum amount of text that can be fitted. Depending upon the piece in question the maximum length for inscribed text can vary.
2. Does a custom inscription add to delivery time?
Yes, adding an inscription will add several days to the shipping time and is not suitable for those in a hurry. The piece will need to be inscribed, refinished and go through final quality checks before shipping.
3. Is it possible to get an inscription on THIS stick?
For the vast majority of cases a custom inscription will be possible. The notable exception being our 'Fighting Sticks' range which are sometimes finished in oil rather than a hard finish. Oil-finished Fighting Sticks are not suitable for inscriptions.
1. Can you give out any information on the processes involved in making your sticks?
We usually only supply rubber tips when they can be fitted properly to the stick before dispatch. It can be very difficult to supply one that fits correctly later. The metal ferrules can vary slightly in shape, meaning that a rubber tip that fits one ferrule will not fit another even where the top diameter is the same.
Also, there is a wider variation in metal ferrule sizes available than there is in rubber tips. While we have the stick here, we can do whatever is necessary to achieve a good fit before sending it out.
When we process an order, the rubber tip is fitted to the stick and left in place while the stick moves through any finishing processes required. At present, we don't have a satisfactory system available to ensure that additional rubber tips ordered can be added to a package before dispatch. There is too much likelihood that additional rubber tips will need to be sent out afterwards, creating the problem of supplying the correct size as outline above.
Should you be unhappy in any way with your purchase, you may return it within 30 days for replacement or full refund of the purchase price. Should your stick develop a structural problem, you may return it within 12 months for replacement. The purchaser will be responsible for ALL shipping costs.
Our sticks are becoming increasingly popular with collectors. Because we cannot control how sticks in a collection are stored or displayed, we limit replacement/refund offer to one stick per client.
Still have questions? Feel free to Contact Us